Our Processes


Integrity is pivotal to our business approach. As a class-leader in collection services, you can be confident that our ethics and compliance processes are second to none.

We pride ourselves on our ability to gain high quality results, without ever compromising our lenders' respective brand reputations. Our state-of-the-art collections platform, coupled with the development of innovative processes and technology, continues to drive and deliver outstanding recovery performance.


Our tracing activity involves the interaction of both proprietary and external data sources. Trained investigators follow up leads thoroughly by telephone or other indirect contact methods.

High quality results are consistently produced, leading to industry best performance standards in obtaining new addresses and telephone numbers.